×

HOW TO GET SUPPORT

1 Contact our expert personel
2 Problem Detection and Analysis
3 Permanent Solutions

If you still have problems, please let us know, by sending an email to info@nationalkeep.com . Thank you!

WORK HOURS

Mon-Fri 9:00AM - 6:00PM
Sat - 9:00AM-5:00PM
Sundays by appointment only!

Training Services

ITIL

The IT Infrastructure Library (ITIL) is a library of volumes describing a framework of best practices for delivering IT services. The ITIL has gone through several revisions in its history and currently comprises five books, each covering various processes and stages of the IT service lifecycle. The ITIL, currently ITIL v3, focuses on business and IT integration, and ITIL certifications can be earned at five levels. ITIL’s systematic approach to IT service management can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment that allows for growth, scale and change.

Developed by the British government's Central Computer and Telecommunications Agency (CCTA) during the 1980s, the ITIL first consisted of more than 30 books, developed and released over time, that codified best practices in information technology accumulated from many sources (including vendors' best practices) around the world.

TOP